Client Service Director

5 days ago


Glendale, Arizona, United States Gallagher Full time
Job Description

We are seeking a highly skilled and experienced Branch Client Service Supervisor to lead our Client Service team. As a key member of our team, you will be responsible for delivering high-quality service to both internal and external clients within a branch.

This role reports directly into the Branch Client Service Director and has a strong dotted-line reporting relationship to the Branch Manager to ensure goals and objectives align with the branch strategy.

The successful candidate will have a direct impact on business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets, and creating a culture of performance and continuous improvement.

You will manage people, business processes, and an assigned group of accounts.



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