Client Service Manager

6 days ago


Glendale, Arizona, United States Gallagher Full time

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply. How you'll make an impact Account management as primary responsibility. Works directly with employer group's human resources and admin team to manage all employee benefits (medical, dental, vision, life and ad&d, voluntary worksite, etc.). Has retention goals for assigned group of accounts. Responsible for the day-to-day account management for routine/moderately complex client accounts. Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients. Secures existing business and drives the sale of additional services and coverage levels on employee benefits. May coordinate the work of administrative support and customer service. May provide support to an Account Executive and/or a Broker Producer. About You Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time. Preferred:Life, Health and Accident License required. Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues. Exhibit strong organizational and time management skills to meet all renewal deadlines. Able to work well collaboratively and autonomously when needed. #LI-PF1 #LI-Remote Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...



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