Event Support Specialist

3 days ago


Los Angeles, California, United States The Music Center Full time

We are seeking an Event Support Specialist to join our team at The Music Center. As a key member of our Guest Services Department, you will play a critical role in ensuring the safety and enjoyment of our guests. Your primary responsibility will be to welcome, seat, and assist guests in our theatre auditoriums.

Responsibilities

Main Responsibilities:

  • Seat guests in theatre auditoriums and lecture halls
  • Answer guest inquiries accurately and politely
  • Scan or tear check tickets at theater entrances
  • Direct paths of travel for guests attending events
  • Inspect theaters for safety hazards
  • Operate 2-way radios
  • Place signage, stanchions, and program carts
  • Assist other departments when necessary and as directed by a supervisor
  • Respond to a wide range of customer service issues with sensitivity and care
  • Additional responsibilities may include assisting senior individuals or individuals with disabilities into the theatre and/or to their seats
  • Maintain clean uniforms and adhere to grooming standards

Qualifications:

  • Prior customer service experience preferred
  • Excellent oral and written communication skills
  • High school diploma, GED, or equivalent preferred
  • Guest service mentality; friendly, respectful, courteous
  • Multi-lingual capabilities welcomed

Work Environment:

Please note that this role requires working in a fast-paced environment and standing for extended periods.

Hourly Pay Rate: $17.28.

This is a part-time, non-exempt position.



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