Prepared Foods Team Lead

3 weeks ago

Rochester, New York, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Market. As a key member of our prepared foods department, you will be responsible for leading and developing a team of associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and develop a team of associates to achieve sales, purchasing, and labor targets.
  • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Assist the team leader in analyzing sales, reports, and labor to inform business decisions.
  • Maintain advanced product knowledge and stay up-to-date on new products and promotions.
  • Build and maintain strong relationships with vendors to ensure seamless ordering and delivery processes.
  • Provide exceptional customer service and respond promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Conduct timely, thorough, and thoughtful performance evaluations to drive growth and development.
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Please note that the purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.

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