Restaurant Supervisor

5 days ago

Melbourne, Florida, United States Hooters of America, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Hooters of America, LLC. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • People Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Conduct performance evaluations and provide coaching to improve employee skills
    • Manage employee relations, including conflict resolution and disciplinary actions
  • Customer Experience
    • Ensure exceptional customer service and satisfaction
    • Monitor and improve food quality, presentation, and service standards
    • Develop and implement strategies to increase customer loyalty and retention
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and cost control
    • Monitor and analyze sales data to identify trends and opportunities for growth
    • Develop and implement strategies to increase revenue and profitability
  • Operational Excellence
    • Ensure compliance with company policies, procedures, and regulatory requirements
    • Develop and implement processes to improve efficiency, productivity, and quality
    • Monitor and maintain high standards of cleanliness, safety, and security
  • Leadership and Development
    • Lead by example and demonstrate a strong work ethic and commitment to excellence
    • Develop and implement training programs to improve employee skills and knowledge
    • Identify and develop future leaders within the organization
Requirements
  • Bachelor's degree in Hospitality, Business, or related field
  • Minimum 2 years of experience in restaurant management, preferably in a fast-paced, high-volume environment
  • Proven track record of success in driving sales growth, improving customer satisfaction, and increasing employee engagement
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Valid ServSafe alcohol certification
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Recognition and rewards for outstanding performance
  • A dynamic and supportive work environment

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