Shift Manager

23 hours ago


Mentor, Ohio, United States Chick-fil-A Mentor FSU Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at Chick-fil-A Mentor FSU. As a Shift Manager, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Lead and motivate a team of employees to achieve high customer service scores and sales goals.
  • Ensure timely completion of shift tasks, including opening and closing procedures, and maintain a clean and organized restaurant environment.
  • Collaborate with the management team to train and develop new employees, and provide feedback and coaching to improve performance.
  • Manage restaurant facilities, including inventory, supplies, and equipment, to ensure efficient operations.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and sales growth.
Requirements:
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Minimum 2 years of experience in a leadership or management role, preferably in the food service industry.
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to work in a fast-paced environment, lift up to 50 pounds, and stand for long periods.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer:
  • Competitive hourly rate ($17-$22/hour, based on availability).
  • Paid time off (PTO) accrual plan (full-time only).
  • Employee meals and discounts.
  • Health, dental, and vision insurance.
  • 401(k) matching.
  • Leadership coaching and development opportunities.
  • Scholarship opportunities up to $2,500 per year.
  • Tuition assistance up to $ per year.
  • Paid uniforms.
  • Sundays off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please apply now and we will contact you within 1-3 business days to discuss your next steps.



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