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Cigar Sales Specialist

1 month ago

Clarksville, Tennessee, United States Up In Smoke Cigars Full time
Job OverviewWe are seeking a skilled and customer-focused Sales Associate to join our team at Up In Smoke Cigars. As a Sales Associate, you will be responsible for providing exceptional customer service, recommending products, and ensuring a memorable shopping experience for all patrons. Key responsibilities include greeting and assisting customers, processing sales transactions, maintaining a clean and organized retail environment, and staying updated on industry trends and new products.

Key Responsibilities
  • Provide personalized recommendations to customers based on their preferences and tastes.
  • Effectively communicate product features, benefits, and pricing to facilitate informed purchasing decisions.
  • Process sales transactions accurately and efficiently using our point-of-sale system.
  • Maintain a clean, organized, and visually appealing retail environment.
  • Respond to customer inquiries, resolve complaints, and address any issues or concerns with empathy and professionalism.
  • Stay updated on industry trends, new products, and promotions to provide customers with the latest information and offerings.
Requirements
  • High School Diploma or equivalent.
  • Previous retail sales experience, preferably in a specialty store or luxury goods environment.
  • Excellent interpersonal skills, with the ability to engage and build rapport with diverse clientele.
  • Demonstrated ability to provide exceptional customer service and resolve inquiries or issues effectively.
  • Proficiency in cash handling and experience with point-of-sale systems.
  • Detail-oriented with a keen eye for visual merchandising and product presentation.
  • Enthusiasm for learning and staying updated on industry trends, new products, and best practices.