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Barista

2 months ago

Lake Arrowhead California, United States Lake Arrowhead Resort and Spa Full time
About Us

Lake Arrowhead Resort and Spa is a leading hospitality company that values its employees and is committed to creating exceptional guest experiences. Our company culture is built on a foundation of diversity, growth, and wellbeing, and we strive to provide a supportive and inclusive work environment for our team members.

Job Summary

We are seeking a skilled Barista to join our team at Lake Arrowhead Resort and Spa. As a Barista, you will be responsible for ensuring high levels of guest service while assisting customers with their purchases and handling special orders as requested.

Key Responsibilities
  • Greet guests in a friendly manner and take food and drink orders as requested
  • Take orders with attention to detail, such as allergies and preferences
  • Prepare and serve beverage items, including drip coffee, espresso-based drinks, and specialty teas
  • Prepare and serve food items, such as pastries, muffins, and sandwiches
  • Comply with all food, health, and safety regulations
  • Receive and process cash, debit, and credit payments through Point of Sale (POS) systems
  • Answer guests' questions and respond to customer complaints and concerns
  • Educate customers on current promotions and new products
  • Maintain espresso machines, brewing equipment, and other equipment to ensure proper function and identify repair or maintenance needs
  • Uphold cleanliness standards across all workspaces
  • Monitor inventory levels and communicate needs to direct report
  • Stock inventory according to coffee shop opening and closing procedures
  • Ensure standards of dress are met each day
  • Stay informed about resort amenities, current events, and menu offerings
Requirements
  • RBS certificate and San Bernardino County Food Handler's Certificate required or must be obtained
  • High school diploma or equivalent
  • Previous experience working in a retail environment
  • High volume experience
  • Good food and service knowledge
  • Pleasant personality
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Must be able to work overtime, weekends, and holidays
  • Must have reliable transportation to and from work
  • Must be able to adhere to a flexible working schedule
Compensation

The compensation for this position is $16.00/Hr. - $17.00/Hr. based on qualifications and experience.