Pet Center Technician
4 weeks ago
About the Role:
We are seeking a reliable and animal-loving individual to join our team as a Pet Center Technician at Gallery Residential. As a key member of our property management team, you will be responsible for the supervision, control, and management of daycare pets, ensuring their safety and well-being in our playgroups.
Responsibilities:
* Supervise and manage daycare pets in playgroups, ensuring their safety and minimizing stress levels.
* Maintain visual observation of pets at all times and distribute attention and play among all pets in the playgroup.
* Control play levels by following pet management and control procedures and instructions provided by the kennel manager and trainer.
* Use proper pet handling techniques, including the use of kennel leads to transfer pets.
* Use proper pet introduction procedures and praise and pet redirection methods.
* Ensure you know all pets in the playgroup and can properly identify them. If not, request assistance from management.
* Use paper ID collars to identify pets that are similar in appearance.
* Watch all new pets carefully and immediately consult with the Kennel Manager if you have concerns.
* Report any unusual behavior, eliminations, or injuries to the Manager immediately.
* Review special needs lists on Gingr and manage pets as instructed.
* Record all incidents in Gingr.
* Ensure staff relieving you for break or shift change know all pets in the group, special needs pet status, and any unusual behaviors or concerns you have been managing during your shift.
* Plan how pets will be put in enclosures for meals in accordance with procedure.
* Consult the Manager if you have concerns about being able to put all pets away properly in your playroom.
* Review information on the whiteboard in the hall and in the playroom before the start of shift and comply with instructions.
* Review pet profiles of any pet you do not know prior to starting shift.
* Complete pet incident reports timely when required.
* Complete maintenance or repair reports as needed.
* Immediately report any out-of-stock items to the Manager.
Boarding Pet Duties:
* Maintain each pet's room to ensure that the pet has water and the room is clean and dry.
* Ensure that the potty area and room areas are clean at the end of the day.
Floater and Cleaning Duties:
* Complete floater duties as described in the Floater Duties Checklist.
* Turn in a completed checklist at the end of shift.
* Advise management of any incomplete duties that will need attention from the overnight staff.
* Complete cleaning duties as assigned and indicate proper completion by signing the Monthly Cleaning Checklist.
* Maintain potty areas in accordance with procedures.
* Report supplies needed to the Manager prior to running completely out of item.
* Other duties as assigned.
* Complete 'Knowing Dogs 101 & 201' training.
Requirements:
* High school graduate or GED preferred.
* Good oral communication skills.
* Previous work experience demonstrating dependability.
* Previous experience providing animal care (personal or job-related).
* Self-motivated, independent worker.
* Proven ability to follow instructions and learn new things.
* Ability to work in a team environment.
* Demonstrated flexibility and proven coping skills.
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