Healthcare Advocate Specialist

1 week ago


Joplin, Missouri, United States UnitedHealthcare Full time

Overview

We're simplifying the healthcare experience at UnitedHealthcare, creating healthier communities and removing barriers to quality care. Our team is dedicated to making a difference in the lives of millions of people.

The Care Coordinator will be the primary care manager for a panel of older adult members with complex medical and/or behavioral health needs. We'll focus on supporting their medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

Job Description

In this role, you'll serve as the primary care manager for high-risk members with comorbid behavioral health needs. Your responsibilities will include:

  1. Conducting comprehensive needs assessments, including medical, behavioral, functional, cultural, and socioeconomic evaluations
  2. Developing individualized, person-centered care plans that align with each member's readiness to change
  3. Partnering with internal care teams, providers, and community resources to implement care plans
  4. Providing referral and linkage as necessary and accepted by the member

You'll work remotely* from Indiana, taking advantage of the flexibility to work from anywhere while focusing on providing exceptional care to our members.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • A Master's degree in social work or a related field
  • 1+ years of experience in providing case management services to older adults and/or individuals with physical or developmental disabilities
  • Current, unrestricted independent licensure as a Registered Nurse in Indiana
  • Licensed practical nurse (LPN) with 3+ years of clinical experience working with older adults
  • Experience working with local behavioral health providers and community support organizations addressing socioeconomic determinants of health
  • 1+ years of experience with MS Office, including Word, Excel, and Outlook
  • Residency in Indiana and reliable transportation for travel within assigned territory

This position requires a deep understanding of the complexities involved in caring for older adults and a passion for delivering high-quality care.

Estimated Salary

$67,500 - $82,000 per year, depending on experience and qualifications.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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