Customer Experience Ambassador
3 days ago
We are looking for a skilled Customer Experience Ambassador to join our sales team at our Ann Taylor store in New York, NY. This role is ideal for someone who enjoys connecting with people and providing exceptional customer service. As a Sales Associate, you will be responsible for creating memorable customer interactions and ensuring a seamless shopping experience.
The Role:
In this position, you will have the opportunity to build relationships with customers, offer personalized styling advice, and make product recommendations to drive sales growth. You will also be expected to maintain a clean and organized store environment, adhering to our visual merchandising standards.
Key Responsibilities:
- Become a trusted advisor for customers, offering tailored product suggestions and recommendations.
- Develop strong relationships with customers, understanding their needs and preferences.
- Contribute to maintaining a welcoming store atmosphere, ensuring merchandise is properly displayed and easy to access.
- Work collaboratively with colleagues to meet sales targets and individual objectives.
Requirements:
To succeed in this role, you should possess:
- Sales or customer service experience, preferably in a retail setting.
- A genuine passion for helping others and delivering exceptional customer experiences.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Proficiency in using technology and operating a point-of-sale system.
Compensation and Benefits:
This role offers a competitive salary of $48,000 per year, along with benefits such as a 50% merchandise discount across our brands and opportunities for career advancement within the Knitwell Group.
About Us:
We are part of the Knitwell Group, a dynamic fashion retailer focused on empowering women to express themselves authentically through stylish and versatile clothing. Our mission is to foster a supportive work environment that encourages growth and development for all employees.
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