Handyman Customer Service Professional
6 days ago
Job Overview
This is a full-time seasonal position for Mr. Handyman Serving Brandon to Bradenton Beach, but may become a permanent full-time role.
About UsWe have consistently hired reliable, customer service-focused employees who are knowledgeable and skilled in handyman repair services. Our team lives by our code of values: Respect, Integrity, and Customer Focus, while having fun in the process.
Job DescriptionYou will be a key member of the team as a Customer Service Representative, representing Mr. Handyman on customer calls. You will handle service requests and customer complaints with respect and courtesy. This role requires being self-motivated, energetic, and enjoying helping people.
- Receive incoming calls professionally
- Return customer calls, respond to complaints, and resolve issues
- Schedule services and dispatch technicians
- Perform marketing functions to sell additional work
- Perform administrative duties including data entry and supply inventory
To be successful, you must have:
- Previous customer service and sales experience (5 years minimum)
- Strong written and verbal communication skills
- Computer literacy with knowledge of office software
- Detail-oriented with strong data entry skills
- Ability to work independently and as part of a team
The estimated salary for this position is $45,000-$55,000 per year, paid weekly. We offer paid holidays, bonus opportunities, and potential long-term growth.
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