Automobile Service Technician

4 days ago


San Bernardino, California, United States Sam's Club Full time
Job Summary

As a Tire & Battery Center Technician at Sam's Club, you will play a vital role in providing safe and efficient service in both sales and service areas of the department. Your primary responsibility will be to deliver exceptional customer experiences, ensuring that our members receive the best possible service. You will work collaboratively with other associates to meet the member's expectations and contribute to the overall success of the club.

Key Responsibilities
  • Team Player: Collaborate with team members to fulfill sales and service requests, educate other associates on tools, tasks, resources, and mentor new technicians.
  • Service Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Technical Skills: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Ownership: Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit, safety, and compliance standards.
  • Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.

Benefits
  • Competitive pay
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Eligibility
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://www.walmartcareers.com/.

Hourly Wage Range
The hourly wage range for this position is $19.00 to $26.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications
  • Valid state-issued driver's license
  • Acknowledge that the position for which you are applying requires you to successfully complete all job required trainings and assessments within a prescribed time period if you receive the position
  • Must be 18 years of age or older

Preferred Qualifications
  • Auto service industry experience
  • Retail experience


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