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Pharmacy Manager

2 months ago

Grand Rapids, Michigan, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Manager to join our team at Walgreens. As a key member of our pharmacy leadership team, you will be responsible for overseeing the daily operations of our pharmacy, ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Patient Experience
    • Engage with patients to provide empathetic and personalized care, addressing their medication needs and concerns.
    • Model and share customer service best practices with pharmacy staff to deliver a distinctive and joyful patient experience.
    • Connect with patients to anticipate their needs and proactively offer services, promoting the shift from transactional to interpersonal pharmacy services.
  • Operations
    • Counsel patients on medication usage, side effects, interactions, and contraindications, referring to medical providers as needed.
    • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
    • Ensure accurate dispensing of prescribed medications, adhering to regulatory guidelines and company policies.
    • Manage pharmacy workflow, inventory, and financials, identifying opportunities for improvement.
  • People & Performance Management
    • Collaborate with Store Manager to establish expectations and goals, promoting teamwork and fostering a shared vision.
    • Monitor and recognize improvements in pharmacy staff performance, implementing rewards programs and conducting formal performance reviews.
    • Identify high-potential team members and collaborate with Store Manager to manage career progression.
Requirements
  • BS in Pharmacy or Pharm D Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • At least 1 year pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, and insurance billing.
  • Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
About Walgreens

Walgreens is a leading healthcare, pharmacy, and retail company, committed to creating more joyful lives through better health. As a Pharmacy Manager at Walgreens, you will be part of a team dedicated to providing exceptional patient care and service, while driving business growth and innovation.