Senior IT Support Specialist
1 month ago
Join a leading automation company, Entegee, where you can expand your skills and become a top-performing engineer. Specializing in custom automation projects, we are a major player in the world of controls and robotic solutions globally.
Salary InformationThe estimated hourly salary for this role is between $29.00 to $39.00 per hour.
Job DescriptionWe are seeking an experienced Systems Administrator II to provide Tier 3 desktop engineering support, package and deploy Windows software, and work with various teams to manage workstation security.
- Tier 3 Desktop Engineering Support: Provide expert-level technical support for complex issues related to Windows 10 workstations and software.
- Software Deployment: Package and deploy Windows workstation software in a hardened environment, ensuring the highest level of security and compliance.
- Workstation Security: Implement and manage workstation security strategy in collaboration with various teams, including Active Directory, Microsoft System Center Configuration Manager, and other tools.
This role requires strong technical expertise, excellent problem-solving skills, and effective communication abilities to work with diverse customers.
Required Skills and QualificationsTo succeed in this position, you will need:
- A Bachelor's degree in Computer Science, Systems Engineering, or a related field or equivalent experience.
- At least 4 years of relevant experience (2+ years with a Master's/MIS degree).
- Experience providing Tier II, III & IV support in a Windows-based environment.
- Hands-on knowledge of Active Directory Group policy for workstations.
- Experience with PIV and CAC authentication.
- Ability to obtain and maintain a Public Trust clearance.
As an Entegee associate, you will enjoy a range of benefits, including:
- Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits.
- An EAP program and commuter benefits.
- A 401K plan and paid leave, including Paid Sick Leave, as required by Federal, State, or local law.
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