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Retail Sales Advisor

1 month ago

Stratford, Connecticut, United States Telefonica Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Sales Advisor in Inverness. As a key member of our store team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to deliver personalized recommendations and solutions.
  • Work collaboratively with the store team to achieve sales targets, meet customer needs, and maintain a high level of customer satisfaction.
  • Stay up-to-date with O2 products and services, using this knowledge to provide expert advice and guidance to customers.
  • Contribute to the maintenance of a clean and organized store environment, adhering to O2's high standards of presentation and customer experience.

What We Offer

  • A competitive hourly rate of £10.41, with opportunities to earn over £11 per hour through our superb accreditation programme.
  • A comprehensive induction programme, including training and development opportunities to support your career growth.
  • A flexible benefits package, including 23 days' holiday allowance, O2 Refresh Staff Deals, and exclusive discounts through My Extras.
  • The opportunity to work in a dynamic and supportive team environment, with a focus on customer satisfaction and store success.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Ability to work flexibly, including weekends and bank holidays, to meet the needs of our customers and store operations.
  • Basic computer skills and familiarity with in-store systems, with a willingness to learn and adapt to new technologies.

What We're Looking For

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships with our customers. If you're a team player with a positive attitude and a willingness to learn and develop, we'd love to hear from you.