Retail Customer Service Representative

2 weeks ago


Stratford, Connecticut, United States Coastal Connections Inc Full time
Retail Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales and service team, you will play a critical role in promoting our client's services and building strong relationships with customers.

Key Responsibilities:
  • Communicate effectively with customers in a retail setting to educate them on our client's available services and provide pricing information.
  • Build genuine relationships with customers to encourage long-lasting customer retention and potential for referral opportunities.
  • Complete the enrollment process for qualified individuals and recommend services that best suit the customer's needs.
  • Participate in daily training sessions and meetings to stay up-to-date on product knowledge and sales techniques.
  • Provide end-of-day feedback to the management team regarding production, inventory, and the assigned territory.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

About Coastal Connections Inc:

We are a leading provider of home improvement services, partnering with big box retailers to increase brand awareness, promote products, and provide customer service. Our team is dedicated to delivering exceptional customer experiences and building strong relationships with our clients and customers.



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