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Produce Associate

2 months ago

Hartford Wisconsin, United States Festival Foods Full time

Job Title: Produce Associate

Job Summary:

Festival Foods is seeking a highly skilled and customer-focused Produce Associate to join our team. As a Produce Associate, you will be responsible for maintaining stock levels in the produce department, executing the boomerang theory by providing exceptional service to all guests, and ensuring that quality, nutritious fruits and vegetables are fresh and delicious for our communities.

Key Responsibilities:

  • Provides customer service to guests
  • Assists guests with finding items they are looking for on or off the sales floor
  • Takes orders and other special requests
  • Answers the telephone and assists callers using proper phone etiquette
  • Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
  • Stocking and maintaining product levels
  • Fills all items on display
  • Makes sure products are rotated, using first in first out method
  • Follows display standards
  • Makes sure the sales floor is clean and tidy; no messes or spills
  • Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
  • Log Sheets
  • Takes temperatures of everything regularly
  • Fills out rotation sheets daily
  • Records shrink daily
  • Maintain Produce Cooler
  • Rotation of items within the cooler, first in-first out method
  • Keeping the cooler clean and organized at all times
  • Product Order
  • Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

Requirements:

  • Ability to deal tactfully and effectively with customers and all personnel
  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
  • Complete understanding of all safety requirements and company safety policies
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises
  • Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

Benefits:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans