Retail Sales Leadership Position

5 days ago


Durham, North Carolina, United States Burlington Full time
Role Overview

The Customer Service Team Lead role at Burlington is a key position in our retail sales team, focusing on delivering exceptional customer experiences and driving sales growth.

Duties and Responsibilities

  • Model company core values, Our Burlington philosophy, and appropriate back-of-house standards and execution strategies for the receiving team.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys through a customer-first focus.
  • Ensure a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

What We Offer

This part-time position comes with a competitive salary of $13 per hour, flexible hours, and an associate discount. You may also be eligible for benefits, including medical coverage and a 401(k) plan, after one year of service.

About Burlington

Burlington Stores, Inc. is a rapidly growing brand, committed to workplace diversity and offering various training and development opportunities for our associates to grow with us.



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