Restaurant Team Member

5 days ago


Lake Mary, Florida, United States HZ O Donuts LLC Full time

Job Summary

We are seeking a highly motivated and customer-focused Restaurant Team Member to join our team at HZ O Donuts LLC. As a Restaurant Team Member, you will be responsible for providing exceptional customer service, preparing food and beverages, and maintaining a clean and organized workspace.

Key Responsibilities

  • Prepare food and beverages according to Dunkin' Brands operational standards
  • Provide guests with great service and maintain a clean, safe, and organized workspace
  • Follow brand standards, recipes, and systems
  • Follow food safety standards
  • Assemble and package orders and serve to guests
  • Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
  • Maintain a clean and organized workstation
  • Clean equipment and guest areas
  • Stocking items such as cups, lids, etc at workstation
  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
  • Follow speed of service standards
  • Serve and communicate with guests
  • Maintain a guest focused culture in the restaurant
  • Communicate effectively with managers and coworkers
  • Organize and maintain stock room and refrigerated areas

Requirements

  • None

Competencies

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused

Physical Demands/Working Conditions

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects including boxes, ice and product up to 20lbs (if applicable)
  • Working in a small space


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