Seasonal Will Call Associate

2 weeks ago

Seattle, Washington, United States evo Full time
Job Summary

We are seeking a highly motivated and detail-oriented Seasonal Will Call Associate to join our team at evo. As a key member of our Will Call team, you will be responsible for efficiently shipping guest orders, accurately processing inbound shipments, and providing exceptional guest experiences.

Key Responsibilities
  • Work with a motivated team to elevate guest experiences through rapid and efficient problem solving
  • Assist guests in picking up their Will Call items in a friendly and engaging manner
  • Restocking the floor using replenishment reports
  • Keeping pricing current based on our markdown strategy
  • Accurately receive customer Will Call items, vendor shipments, and internal transfers
  • Diligently pick, process, pack, and ship guest orders and internal transfers in a safe and professional manner according to evo shipping standards
  • Act as an intermediary between our Customer Care Warranty Team & our customers by keeping up to date on replacement parts or product being shipped in
  • Building Pallets of store stock inventory and warranty inventory to send back to our Distribution Center (DC)
  • Learn, understand, and evolve with dynamic store IT systems, Will Call programs, and operational procedures while applying creative problem solving when presented with exceptions
Requirements
  • Work well in a team atmosphere and be self-motivated to deliver quality work in a high energy, fast-paced, omni-channel retail environment
  • Be comfortable engaging with guests to ensure a welcoming environment for all
  • Strong attention to detail and maintain proper protocols and processes
  • Be able to twist, crouch, squat, and reach above shoulder level on a frequent basis. Be able to use proper techniques to lift 45lbs. Be capable of sitting, standing, or walking for extended periods in an 8-11 hour day
  • Reliable and able to work full day shifts, weekdays and weekends
  • Must be available to work through the holidays (November - December) with no planned vacations
  • Honest communicator who welcomes the exchange of direct feedback
About evo

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally: 1) Building an iconic brand and business; 2) creating an extraordinary place and path for our team; and 3) leveraging our success to drive community impact.

Benefits
  • Discount on products we sell
  • Pro deals through most brands we carry
  • Paid Volunteer Time Off
  • Paid Sick Time
  • Charitable giving match
  • Employee Assistance Program
  • Access to Employee Resource Groups

We are an equal opportunity employer and welcome applications from diverse candidates. The base wage for this role ranges from $19.97 to $25.59, depending on skills and experience. We offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.

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