Tax Preparation Associate

1 month ago


Brownsville, Tennessee, United States Jackson Hewitt - 2357 Full time
Job OverviewAt Jackson Hewitt, we're dedicated to providing exceptional tax preparation services to our clients. As a key member of our team, you'll play a vital role in ensuring a seamless client experience.

As a Greeter/Receptionist, you'll be the first point of contact for our clients, providing a warm and welcoming atmosphere. Your primary responsibilities will include engaging with potential clients, reviewing marketing materials, and scheduling tax preparation appointments. You'll also assist with operational tasks such as answering phones and distributing checks, ensuring a positive and efficient client experience.

Key Responsibilities:
  • Provide exceptional customer service to clients, ensuring a positive and welcoming experience
  • Engage with potential clients, sharing information about Jackson Hewitt's services and promotions
  • Assist with scheduling tax preparation appointments and managing client flow
  • Monitor client activity and take initiative to answer phones or assist with check distribution as needed
Requirements:
  • High School Diploma or equivalent
  • Excellent interpersonal and communication skills
  • Customer service or sales experience preferred
  • Reliable transportation and a valid driver's license and insurance (optional)

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