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Customer Service Representative
2 months ago
About Surcheros Fresh Mex
We are a fast-casual restaurant that serves fresh Tex-Mex cuisine. Our mission is to provide superior food, kindness, and prosperity to our guests, employees, and community.
What Makes Us Different
We live by our Core Values of Friendly, Respectful, Engaging, Supportive, and Hardworking, which we call being FRESH. We strive to create a positive work environment where our team members can thrive and have fun.
What's in It for You
We offer competitive compensation, career growth opportunities, and a comprehensive benefits package, including medical, dental, and vision insurance, 401k, paid time off, and holiday closures.
About Your Job
As a team member, you will be responsible for upholding our culture, community connections, and restaurant operations. You will inspire and motivate your colleagues by living our FRESH values.
Key Responsibilities
- Be a role model of our FRESH Core Values in all communication
- Stay informed and adhere to all company policies and procedures
- Be dependable, people-oriented, and flexible
- Provide excellent customer service and maintain a guest-focused mentality
- Communicate effectively with managers and team members
- Be willing to jump in and help out where needed
- Be passionate about being involved in your community and contributing to its prosperity
- Stay organized and self-motivated
Requirements
- Enjoy working in a fast-paced environment
- Have a friendly personality and be able to role model it to others
- Strong communication skills
- Be passionate about food and customer service