Food and Beverage Service Associate
2 days ago
Key Responsibilities:
- Provide outstanding service and communication with members/guests and team members.
- Greet all guests and members politely and promptly, anticipate their needs, and respond efficiently.
- Enter transactions accurately into the POS system, issue checks, and close sales according to policies and procedures.
- Promote extensive knowledge of menu items, ingredients, preparations, and specials; make recommendations based on preferences and allergies.
- Show thorough understanding of cocktails, wine, beer, and beverages, and pair them with menu items effectively.
- Maintain cleanliness and organization of work areas, complete daily stocking, and adhere to food safety standards.
- Ensure daily opening and closing responsibilities are completed accurately and consistently with departmental SOP.
- High school diploma or equivalent.
- At least one year of previous serving experience in a full-service environment, preferably at a fast-paced, high-end restaurant, club, or resort.
- Knowledge of HACCP and local food safety standards; possesses or can obtain State Food Safety Certificate.
- Robust knowledge of wines and beverages.
- Excellent attention to detail, quality, and service.
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Ability to work flexible hours, including evenings, weekends, and holidays, with long hours possible due to business demands.
- Ability to work in a team environment, stay calm during busy times, and meet physical demands of the position.
$22.00 - $24.00 per hour.
About Us:The Madison Club is an exclusive, private residential community offering luxurious facilities and services. We strive to create unforgettable experiences for our members and guests while promoting a positive and inclusive work environment. For more information about our club, please visit: Discovery Land Company.
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