Business Operations Analyst

4 days ago

Irvine, California, United States ITT Full time
About ITT

ITT is an Industrial Leader

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense.

Our DNA as an Engineering Leader

We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

Our Distinct Segments

  • Motion Technologies: A global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
  • Industrial Process: A global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
  • Connect & Control Technologies: A niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets

Our Global Presence

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Job Summary

Supporting Business Operations

We are seeking a motivated and detail-oriented individual to join our expanding department. The role will focus on supporting various business operations, including sales analysis, CRM system administration, commission processing, and backlog tracking.

Key Responsibilities
  • Salesforce Administration: Maintain and update Salesforce data, generate reports to track sales activities, customer interactions, and performance metrics.
  • Commission Processing: Assist with the calculation and verification of sales commissions and splits, ensuring accurate tracking and timely payments for sales teams.
  • Distributor POS Analysis: Analyze Distributor Point of Sale (POS) data to monitor sell-out performance, identify trends, and provide actionable insights to internal stakeholders for strategic decision-making.
  • Cross-Functional Collaboration: Work closely with Sales team and Product Management to coordinate actions from planning through execution, ensuring requests are processed and results communicated to stakeholders.
  • Reporting: Prepare and contribute to presentations and daily reports, summarizing sales performance and providing actionable insights.
Requirements

Educational Background

Bachelor's degree in Business, Marketing, Economics, or a related field (or equivalent experience).

Candidate Qualifications

  • CRM System Administration: 1 year of experience with CRM tools, including data entry, report generation, and managing user accounts. Experience with Salesforce is a plus.
  • Analytical Skills: Ability to analyze POP sales data and POS performance using Excel and other tools.
  • Commission Processing: Experience or interest in managing sales commission data, ensuring timely and accurate processing.
  • Communication Skills: Excellent ability to work across departments and present data in a clear, concise manner.
  • Attention to Detail: Exceptional accuracy in handling data, reports, and commission payments.

Preferred Skills

  • Experience with SAP and Salesforce.com or other ERP/CRM systems.
  • Experience with Power BI or similar BI tool.
  • Capability to build Macros/VBA.
  • Experience developing reports and dashboards utilizing visualization tools.
  • Strong knowledge of analytical tools and techniques to investigate data trends, issues, and to draw conclusions from data.

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