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Claims Representative

2 months ago

Medford, Oregon, United States Cincinnati Insurance Company, Inc. Full time
About the Role

We are seeking a skilled and detail-oriented Claims Representative to join our team at Cincinnati Insurance Company, Inc. As a Claims Representative, you will be responsible for investigating and evaluating insurance claims, ensuring accurate settlements, and providing exceptional customer service.

Key Responsibilities
  • Conduct thorough claim investigations, including interviewing insureds, claimants, and witnesses
  • Evaluate claim facts and policy coverage, and inspect property and auto damages
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
Requirements
  • Availability and communicativeness during regular business hours
  • Desire to learn about the insurance industry and provide a great customer experience
  • Ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • A valid driver's license
Preferred Qualifications
  • One or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • Bachelor's degree or equivalent experience required
What We Offer
  • Competitive salary range: $55,000 - $76,000 annually
  • Annual cash bonus and stock incentives based on company and individual performance
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match
About Us

Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and provides equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.