Senior Rental Representative
2 days ago
A successful Senior Rental Representative at Penske will be responsible for providing exceptional customer service, managing a large fleet of vehicles, and ensuring complete customer satisfaction in a fast-paced environment. Key responsibilities include computing charges, preparing merchandise for display, and recommending products and services. The ideal candidate will have strong interpersonal and telephone skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Compute charges for merchandise or services and receive payments.
- Prepare merchandise for display, or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Keep records of transactions, and of the number of customers entering an establishment.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Inspect and adjust rental items to meet the needs of the customer.
- Explain rental fees, policies, and procedures.
- Confer with customers by telephone or in person to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
Requirements:
- At least 1 year of customer service experience required.
- Sales experience (retail, consumer, B2B) preferred.
- High School diploma or equivalent required.
- Some college or Bachelor's degree preferred.
- Ability to work at least one day on weekend required.
- Basic computer skills including Microsoft Word, Excel, Outlook required.
- Customer service skills, dealing with people, flexibility, phone skills, team player.
- Valid driver's license required.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
-
Senior Rental Representative
2 weeks ago
Medford, Massachusetts, United States Penske Truck Leasing Full timeJob SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and skilled professional with exceptional interpersonal and communication skills to provide top-notch service to customers.Key ResponsibilitiesManage a large fleet of vehicles, ensuring optimal utilization...
-
Senior Rental Representative
3 weeks ago
Medford, Massachusetts, United States Penske Truck Leasing Full timeJob SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and skilled professional with exceptional interpersonal and telephone skills to provide top-notch service to customers.Key ResponsibilitiesManage a large fleet of vehicles, ensuring optimal utilization and...
-
Senior Rental Representative
3 days ago
Medford, Massachusetts, United States Penske Truck Leasing Co., L.P. Full timeJob SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and results-driven professional with exceptional interpersonal and communication skills, who will provide front-line contact with customers, manage a large fleet of vehicles, and ensure complete customer...
-
Senior Rental Representative
3 weeks ago
Medford, Massachusetts, United States Penske Truck Leasing Full timeJob SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and results-driven professional with exceptional interpersonal and communication skills to provide top-notch service to customers.Key ResponsibilitiesManage a large fleet of vehicles to meet customer...
-
Senior Rental Representative
4 weeks ago
Medford, Massachusetts, United States Penske Full timeJob Summary:A dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and skilled professional with a strong customer service orientation, excellent interpersonal and telephone skills, and the ability to manage a large fleet of vehicles. The successful candidate will provide...
-
Rental Sales Representative
3 days ago
Medford, Massachusetts, United States Penske Truck Leasing Full timeJob SummaryWe are seeking a highly motivated and experienced Rental Sales Representative to join our team at Penske Truck Leasing. As a key member of our sales team, you will be responsible for driving business growth through the marketing of our rental product lines and expanding our existing customer base through direct sales.Main Responsibilities:Develop...
-
Rental Sales Representative
3 days ago
Medford, Massachusetts, United States Penske Truck Leasing Full timeJob SummaryWe are seeking a highly motivated and experienced sales professional to join our team as a Rental Sales Representative. As a key member of our sales team, you will be responsible for business development through the marketing of our rental product lines and growing our existing customer base through direct sales.Key ResponsibilitiesDevelop and...
-
Senior Nursing Director
4 weeks ago
Medford, Massachusetts, United States Mass General Brigham Full timeJob Title: Senior Nursing DirectorMass General Brigham is seeking a highly skilled and experienced Senior Nursing Director to lead our nursing team in Medford, Massachusetts.About the Role:The Senior Nursing Director will be responsible for overseeing the 33 bay Center for Perioperative Care Unit (CPC), 92 bay Post Anesthesia Care Units (PACUs), and the 10...
-
Senior Frontend Developer
3 days ago
Medford, Massachusetts, United States Perch Energy Full timeJob Title: Senior UI DeveloperPerch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Our goal is to make renewable energy accessible to all, and we're looking for a talented Senior UI Developer to join our team.About the RoleWe're seeking a highly skilled Senior UI Developer to...
-
Center Deputy Director
3 days ago
Medford, Massachusetts, United States Tufts University Full timeJob Title: Center Deputy DirectorAt Tufts University, we are seeking a highly skilled and experienced Center Deputy Director to join our team. This is a senior leadership position that will play a critical role in advancing the mission of our research center.Key Responsibilities:Manage and oversee the day-to-day operations of the research center, including...
-
Senior Project Accountant
3 days ago
Medford, Massachusetts, United States Bond Brothers Full timeJob Title: Senior Project AccountantBond Brothers is seeking a highly skilled Senior Project Accountant to join our Construction Project Team. As a key member of our team, you will provide exceptional financial services to our projects, including job cost analysis, reporting, contract compliance, billings, and requisition/invoice processing.Key...
-
Senior Financial Analyst
2 days ago
Medford, Massachusetts, United States Bond Brothers Full timeJob Summary:The Senior Project Accountant will play a critical role in providing high-quality financial services to our construction projects. This includes job cost analysis, reporting, contract compliance, billings, requisition/invoice processing, and other financial operations. The successful candidate will be responsible for training and mentoring junior...
-
Reality Capture Team Lead
3 weeks ago
Medford, Massachusetts, United States Bond Brothers Full timeJob Title: Reality Capture ManagerAt Bond Brothers, we are seeking a highly skilled Reality Capture Manager to join our Integrated Design Services team. As a key member of our team, you will be responsible for leading our reality capture efforts, working closely with our Senior Reality Capture Manager to execute day-to-day operations, and overseeing the...
-
Medford, Massachusetts, United States Tufts University Full timeJob SummaryThe Fletcher School at Tufts University seeks a highly skilled and experienced Director of Administration and Business Operations to join its team. This key role will be responsible for overseeing the school's administrative areas, ensuring the effective allocation of resources, and providing strategic support to the Executive Associate Dean.Key...
-
Reality Capture Team Lead
4 days ago
Medford, Massachusetts, United States Bond Building Construction Inc. Full timeJob Title: Reality Capture ManagerBond Building Construction Inc. is seeking a highly skilled Reality Capture Manager to join our Integrated Design Services team. As a key member of our team, you will be responsible for leading the execution of day-to-day operations for our Reality Capture Team.Key Responsibilities:Lead a team of Reality Capture Specialists...
-
Senior Rental Representative
4 weeks ago
Medford, United States Penske Truck Leasing Co., L.P. Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete...
-
Senior Rental Representative
1 week ago
Medford, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete...
-
Senior Rental Representative
4 weeks ago
Medford, United States Fleet Jobs Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete...
-
Senior Rental Representative
3 weeks ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
3 weeks ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
3 weeks ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
3 weeks ago
Medford, United States Penske Truck Leasing Full timeJob DescriptionPosition Summary:A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and...
-
Senior Rental Representative
3 weeks ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
4 weeks ago
Medford, United States Penske Truck Leasing Co., L.P. Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete...
-
Senior Rental Representative
1 week ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
1 week ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
1 week ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
4 days ago
MEDFORD, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Senior Rental Representative
3 weeks ago
Medford, United States Penske Truck Leasing Full timePosition Summary:The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large...
-
Rental Representatives
4 weeks ago
Medford, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with Upwardly Global and with Penske Automotive Group to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Penske Automotive Group Job Description Job Description: Position Summary: A Penske Senior Rental Representative demands a...
-
Rental Representative
3 weeks ago
Medford, Oregon, United States Jobs for Humanity Full timeJob Title: Rental RepresentativeCompany Description: Jobs for Humanity is collaborating with Upwardly Global and with Penske Automotive Group to build an inclusive and just employment ecosystem.We support individuals coming from all walks of life. Our mission is to provide equal opportunities for everyone.Job Description:A Rental Representative at Penske...
-
Rental Representative
3 days ago
Medford, Oregon, United States Jobs for Humanity Full timeJob Title: Rental RepresentativeJobs for Humanity is collaborating with Upwardly Global and with Penske Automotive Group to build an inclusive and just employment ecosystem.We support individuals coming from all walks of life.Job Summary:A Rental Representative at Penske Automotive Group demands a confident individual with customer service orientation,...
-
Senior Rental Representative
3 weeks ago
Medford, MA, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...
-
Rental Services Representative
2 days ago
Medford, Oregon, United States Penske Transportation Solutions Full timeRental Services RepresentativeAt Penske Transportation Solutions, we are seeking a skilled Rental Services Representative to join our team. As a key member of our rental services team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key Responsibilities:Compute charges for...
-
Senior Rental Representative
1 week ago
Medford, MA, United States Penske Truck Leasing Full timePosition Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure...