Affordable Housing Leasing Specialist

4 weeks ago

Colorado Springs, Colorado, United States FPI Management, Inc. Full time

Job Title: Affordable Housing Leasing Specialist

Job Summary:

The Leasing Specialist is responsible for interacting with residents (potential and existing) on behalf of FPI Management, Inc. to assist with viewing/touring the property, providing accurate information about each apartment home, properly processing rental applications, securing lease agreements from qualified persons, and assisting with lease renewals as required.

Key Responsibilities:

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI Management, Inc. is meeting the Client objectives and expectations.
  • Maintain positive, professional, and effective communication with applicants, residents, vendors, clients, and guests while representing FPI Management, Inc.
  • Maintain occupancy levels as established by owner/budget expectations.
  • Exhibit professional leasing techniques.
  • Assist with the completion of the monthly Market Surveys and analysis.
  • Assist with advertising and marketing strategies for the apartment community as needed.
  • Exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
  • Assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily.
  • Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
  • Assist with resident retention programs.
  • Ensure the safety, comfort, and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.

Requirements:

  • Must have a familiarity with affordable housing programs, including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hospitality, retail, sales, or customer service will also be considered.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Essential Attributes:

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

About FPI Management, Inc.:

FPI Management, Inc. is one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career.

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