Restaurant General Manager

4 days ago


Grand Rapids, Michigan, United States Paradies Lagardère Full time
General Manager Job Description

Position Summary

At Paradies Lagardère, our mission is to deliver exceptional experiences that exceed customer expectations. As a General Manager, you will be responsible for leading a team of professionals to achieve this goal.

Key Responsibilities

  • People
    • Build a high-performing team by promoting a culture of engagement, career development, and learning.
    • Inspire and mentor team members to reach their full potential.
    • Develop bench strength for all positions within your area of responsibility.
    • Consistently recognize team members for their achievements.
  • Operational Excellence
    • Strengthen expertise in the industry and deliver on our plans.
    • Ensure positive guest service in all areas.
    • Investigate and resolve complaints concerning food quality and service.
    • Maintain professional restaurant image, including cleanliness, food quality, and presentation standards.
  • Profitable Growth
    • Analyze financial data on a daily basis and take appropriate action to maintain profitability.
    • Ensure schedules are written to maximize sales and guest satisfaction.
    • Maintain an acceptable food cost percentage.
    • Monitor supply purchases, utility usage, and miscellaneous expenditures.
  • Innovation
    • Identify opportunities and solve them.
    • Demonstrate the ability to adapt and adjust readily to fast-moving circumstances.
  • Productivity
    • Exhibit efficiency in completing job requirements.
    • Self-driven and able to work independently.
  • Effective Communication
    • Role model and provide accessibility to all management and staff for open communication.
    • Open-minded to feedback.

Qualifications

  • 5-7 years of experience in a full-service restaurant.
  • Obtain and maintain current Serve Safe Food Manager's Certification.
  • Ability to lift a minimum of 25 lbs and perform essential job functions.
  • Standing for long periods and ability to work in an environment with varying temperatures.


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