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Clubhouse Maintenance Attendant

1 month ago

Naples, Florida, United States American Golf Full time
Job Summary

The Clubhouse Maintenance Attendant is responsible for maintaining the clubhouse building and grounds. This includes providing exceptional customer service, answering guest questions, and being knowledgeable about club events and course conditions. The successful candidate will also be responsible for maintaining the appearance and functionality of the clubhouse grounds and building, and stocking/organizing all common areas.

Key Responsibilities
  • Provide exceptional customer service by acknowledging, greeting, and thanking all members and guests
  • Maintain building interior by dusting and polishing furniture, equipment, mirrors, and fixtures; washing windows, counters, sinks, toilets, walls, and ceilings; dusting lockers; sweeping, scrubbing, and waxing floors; vacuuming carpets; watering plants; replacing light bulbs; replenishing tissue, towels, and soap in rest rooms and locker rooms; collecting and disposing of trash
  • Assist in maintenance of clubhouse grounds by trimming hedges and shrubs, mowing and edging turf
  • Complete equipment and building repairs such as minor plumbing, electrical, painting, tile setting, brick laying, and carpentry
  • Inform management of potential problems by reporting special customer requests, supply shortages, broken or missing equipment or fixtures
  • Maintain continuity of service by obtaining event information from all departments in order to follow through with special cleaning or maintenance requirements/requests
  • Maintain a safe working environment by complying with all safety procedures, rules, and requirements
  • Provide training, direction, and evaluate the work of other Clubhouse Maintenance Attendants
  • May handle locker rentals and other interactions with guests
  • May assist Superintendent with capital improvement projects for major improvements to the clubhouse
  • Implement and support all AGC initiatives and programs as requested by management
Requirements
  • Ability to effectively communicate with co-workers, customers, and management
  • Ability to operate and effectively use various tools, a vacuum, ladder, mop, and workhorse cart
  • Demonstrate strong attention to detail
  • Possess strong customer service skills
  • Work well under pressure, coordinating multiple issues at any given time
  • Work well unsupervised with the ability to manage time efficiently
  • Valid driver's license is required
Education and Experience
  • Specialty/Technical Training required and 2 years of related experience in general maintenance skills, repair/construction, or equivalent combination of education and experience
Skills and Abilities
  • Flexible
  • Efficiency
  • Verbal and written communication
  • Basic math and tool knowledge
  • Customer service
  • Teamwork
  • Energy level
  • Thoroughness
Working Conditions
  • Days and hours of work will vary by schedule and business needs
  • Evening, weekend, and holiday work will be required
  • While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions