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Record Assistant

2 months ago


Durham, North Carolina, United States Durham County Full time
Job Summary

The Durham County Government is seeking a highly skilled and detail-oriented Record Assistant to join our team. As a Record Assistant, you will be responsible for conducting transactions with the public, preparing and checking forms, records, reports, and applications for accuracy and completeness.

Key Responsibilities
  • Manage front desk duties to assist the public with their needs and complaints.
  • Receive, enter, and update civil process documents into the agency's report management system.
  • Maintain all civil executions received from the judiciary.
  • Schedule and conduct civil auctions with the public to satisfy judgments awarded to plaintiffs.
  • Serve as a liaison between the public and law enforcement regarding the status of civil papers issued.
  • Complete administrative tasks such as creating files, copying, scanning, emailing, and memo writing.
  • Respond to incoming calls, emails, faxes, and voicemails in a professional manner, providing accurate information within the scope of assigned responsibilities.
  • Fingerprint members of the public for employment, background checks, concealed permits, and expungements.
  • Enter traffic stop data, citations, and arrest reports into records systems.
Requirements
  • Working knowledge of current state and local government statutes pertaining to civil process.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to collaborate effectively with internal and external partners.
  • Detail-oriented with strong data entry skills.
  • Working knowledge of Microsoft (Word, Excel, & PowerPoint).
Physical Demands

The Record Assistant will perform sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Work Environment

The work environment is safe and free from hazards.