Healthcare Access Associate
6 days ago
We are proud to announce that Long's Human Resource Services is seeking a dedicated and results-driven Access Support Specialist to join our team.
Job Title: Access Support SpecialistThis role involves providing exceptional customer service and supporting daily clinic operations by handling patient registration, check-in, and discharge, and verifying and updating patient demographic and insurance information.
Salary: $42,000 - $50,000 per year (estimated), depending on experience
Job Description- Main Responsibilities:
- Support daily clinic operations by scheduling appointments and coordinating follow-ups, scanning health record documents, collecting payments, co-pays, and prior balances, managing patient flow, reviewing clinic schedules, and following check-in/discharge protocols.
- Provide general patient services, including addressing concerns and resolving complaints with the office manager.
- Work on scheduling and coordinating ancillary and consult appointments, answer phone inquiries professionally, and assist in training new care access associates.
- Requirements:
- A high school diploma or equivalent is required.
- A minimum of 1 year of clerical experience in an access center, customer service, or healthcare setting is necessary.
- Experience with Electronic Medical Records (EMR) is preferred.
About Us:
At Long's Human Resource Services, we are committed to delivering exceptional human resource solutions in Mobile and Baldwin Counties. With over 70 years of experience serving the area, we provide unparalleled knowledge of the market, ensuring the best possible job fit for companies and employees.
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