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Financial Services Advisor for Patients

2 months ago


Seattle, Washington, United States Providence Swedish Medical Center Full time

Role Overview: The Patient Financial Counselor is responsible for identifying and managing all financial responsibilities for private pay patients. This includes fostering patient relations, acting as a liaison with physicians regarding financial obligations, providing deposit estimates, and overseeing collections.

Key Responsibilities:

  • Ensure timely and professional responses to customer inquiries and complaints related to financial services.
  • Support organizational objectives, system enhancements, and recovery strategies across the institution.

Qualifications:

  • Associate's Degree or equivalent experience in lieu of a degree.
  • A minimum of 3 years in patient financial services or medical billing within a hospital business office, or 5 years of relevant experience without a degree.

Why Choose Providence?

At Providence, we offer exceptional benefits tailored to support your well-being, professional growth, and financial stability. Our commitment is to take care of our caregivers, enabling them to focus on our mission of enhancing the health and wellness of every patient.

About Providence:

Our strength is rooted in our promise to know, care for, and ease the way for our patients. Working within our network means that every role is essential, and we are dedicated to fostering an inclusive environment where diversity is celebrated and every voice is valued.

Company: Providence Swedish Medical Center

Job Category: Patient Financial Services

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: Customer Service

Pay Range: $35.77