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Bilingual Senior Case Management Supervisor

2 months ago


SaintBrieuc, Bretagne, United States National Youth Advocate Program Full time
Position Overview

Location
Fairfax, VA

Educational Requirements
Bachelor's Degree or higher

Compensation
$70,000.00 annually

Sector
Nonprofit - Social Services

Why Join Us?
  • At NYAP, our unwavering commitment to the welfare of children, youth, and their families is a fundamental principle that we seek in our team members.
  • Generous Time Off: Enjoy 22 days of leave each year along with 11 paid holidays.
  • Comprehensive healthcare coverage for you and your family.
  • Competitive salary packages and benefits, including a 401(k), Summer Hours Off (Half-day Fridays), and Work Anniversary Trips.
  • Reimbursement for mileage, phone allowances, student loan repayment assistance, and opportunities for ongoing education and training.
About Us

The National Youth Advocate Program has been dedicated to serving communities and clients since 1978. Our continuous growth enables us to develop innovative programs tailored to the evolving needs of those we serve. We provide specialized and individualized services in four key areas: Prevention/Intervention, Positive Youth Development, Out-of-Home Placement, and Reunification/Permanency.

We recognize your compassion and commitment to serving clients and communities, and NYAP is devoted to supporting those who join our team. We seek individuals eager to make a meaningful impact and who are enthusiastic about supporting the needs of children, youth, and families.

Role Title: Lead Case Manager (Virginia)

Reporting Structure: Program Director

Role Summary

The Lead Case Manager is tasked with overseeing case management and ensuring safe and timely release services, training new case managers, and supervising the activities of other case managers.

Key Responsibilities

The Lead Case Manager will be responsible for:
  • Conducting all activities in alignment with the National Youth Advocate Program's Mission, Values, and Philosophies.
  • Providing daily supervision, mentoring, case consultation, and support to program staff.
  • Coordinating safe and timely release services in collaboration with NYAP teams and designated staff or contractors.
  • Traveling as necessary to deliver and support services for youth and families, adhering to organizational, contractual, and regulatory standards.
  • Completing all required training and documentation promptly.
  • Establishing and maintaining strong relationships with assigned foster parents.
  • Assisting program staff in identifying and evaluating potential sponsors, gathering necessary information, and assessing suitability.
  • Guiding program staff in safety assessments, crisis response, and behavioral stabilization services to ensure the safety and stability of children served.
  • Participating in Continuous Quality Improvement activities on a monthly or quarterly basis.
  • Actively engaging in the regular supervision process.
Minimum Qualifications
  • Doctorate or Master's in Social Work with three years of experience in casework services for children and families.
  • Doctorate or Master's in a related field with at least four years of experience in casework services for children and families within a child placing agency.
  • Bachelor's degree in any field with five years of experience in casework services for children and families.
  • Direct supervision of case managers, limited to eight at a time.
  • A demonstrated commitment to service and advocacy for youth and families.
  • A valid professional license as required by state or contract regulations.
  • A valid driver's license, reliable transportation, automotive insurance, and a clean driving record.
  • Bilingual proficiency in English and Spanish.
  • Proficient in using desktop and laptop computers, internet searches, people management software, smartphones, tablets, printers, fax machines, and photocopiers, as well as software for word processing, spreadsheets, and databases.
Additional Skills
  • Willingness to work flexible and non-traditional hours to support foster caregivers, families of origin, and individuals served.
  • Ability to be adaptable and responsive to the needs of youth, foster caregivers, system partners, and internal/external stakeholders.
  • Capacity to maintain objectivity and professionalism in all job functions.
  • Demonstrates respect and tolerance for diverse ideas and actions.
  • A genuine desire and ability to advocate for children facing behavioral health, immigration, educational, legal, developmental, and socio-economic challenges.
The ideal candidate will embrace a team-oriented approach and support agency goals, colleagues, and ORR liaisons. Candidates must be able to work effectively with and show respect and sensitivity to individuals from various cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all duties.