Assistant Store Manager

2 weeks ago

Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
Job Title: Assistant Manager

Join Abercrombie & Fitch Co. as an Assistant Manager and take on a dynamic role that combines business strategy, operations, creativity, and people management. As a key member of our team, you will drive sales results, provide exceptional customer service, and oversee daily store operations.

Key Responsibilities:
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless shopping experience that meets our high standards.
  • Drives Sales: Analyze business trends, identify opportunities, and implement strategies to drive sales growth and meet targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, providing a cohesive customer experience across all touchpoints.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring merchandise is displayed effectively and sales floors are well-stocked and organized.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Recruit, train, and develop a high-performing team, ensuring adequate staffing levels and effective scheduling and payroll management.
  • Training and Development: Provide ongoing training and development opportunities to enhance team members' skills and knowledge.
  • Communication: Foster open communication, ensuring clear and effective communication among team members, management, and customers.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and ensure a safe shopping environment.
Requirements:
  • Bachelor's degree or equivalent experience: A degree in business, retail, or a related field, or equivalent experience in a customer-facing role.
  • Strong problem-solving skills: Ability to analyze complex problems, identify solutions, and implement effective strategies.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive and diverse work environment, promoting equality and respect for all team members and customers.
  • Ability to work in a fast-paced environment: Adaptability, flexibility, and a willingness to work in a dynamic and challenging environment.
  • Team building skills: Ability to build and maintain strong relationships with team members, management, and customers.
  • Self-starter: Proactive and results-driven, with a strong desire to achieve sales targets and exceed customer expectations.
  • Strong interpersonal and communication skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
  • Drive to achieve results: A strong desire to achieve sales targets, exceed customer expectations, and contribute to the success of the store.
  • Adaptability / Flexibility: Ability to adapt to changing circumstances, priorities, and deadlines.
  • Multi-Tasking: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Fashion Interest & Knowledge: Passion for fashion, with a strong understanding of current trends, styles, and consumer behavior.
What We Offer:
  • Competitive compensation: A competitive hourly rate of $21.00, with opportunities for advancement and career growth.
  • Benefits package: Comprehensive benefits, including medical, dental, and vision insurance, paid time off, and a 401(k) savings plan.
  • Training and development opportunities: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Opportunities for career advancement: A promote-from-within philosophy, with opportunities to advance to leadership roles and contribute to the success of the company.
  • A global team of people who celebrate you for being you: A diverse and inclusive work environment, where you can be your authentic self and contribute to a culture of respect and inclusivity.

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