Assistant Store Manager

2 months ago

Columbus, Ohio, United States Chico's Full time

Job Summary:

The Assistant Store Manager is a key member of the store team, responsible for supporting the store manager in managing the sales, operations, and human resources functions of the store. This role is ideal for a motivated and organized individual who is passionate about delivering exceptional customer service and driving business results.

Key Responsibilities:

  • Sales and Customer Service:
    • Prepare weekly sales schedules to ensure proper floor coverage and maximize sales opportunities.
    • Supervise sales associates and provide coaching on sales techniques and product knowledge.
    • Respond to customer inquiries and complaints in a professional and timely manner.
  • Operations and Logistics:
    • Oversee inventory receipt and reconciliation, ensuring accurate and efficient processing.
    • Manage daily replenishment of floor merchandise levels and execute physical inventories.
    • Administer cash handling and reporting, price changes, and merchandise handling.
  • Human Resources and Development:
    • Recruit, hire, and develop store associates, providing coaching and feedback to ensure high performance.
    • Interpret key performance indicator reports and deliver coaching as needed.
    • Support compliance with all applicable laws, loss prevention policies, and operating procedures.
  • Additional Responsibilities:
    • Perform other duties as assigned or required to ensure the smooth operation of the store.

Requirements:

  • High School diploma or equivalent required.
  • Minimum 3 years prior retail or sales management experience preferred.
  • Excellent communication, verbal, and written skills.
  • Able to travel to stores throughout the district.
  • Excellent customer service skills.
  • Knowledge of administrative aspects of store operations.
  • Regular attendance and flexibility to work a variety of shifts, including nights, weekends, and holidays.

Chico's FAS, Inc. is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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