Optical Professional
3 weeks ago
Job Summary
We are seeking a skilled Licensed Optician to join our team at LensCrafters. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.
Key Responsibilities
- Welcome and serve customers with a smile, setting expectations and ensuring a positive experience
- Custom fit glasses and precisely place prescriptions in lenses, demonstrating attention to detail and a commitment to quality
- Act as a leader in optical acumen, staying up-to-date on the latest trends and technologies
- Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs
- Assist team members with complex product needs and prescriptions, providing expert guidance and support
- Utilize technology effectively, managing time and prioritizing tasks to meet customer volume and expectations
- Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations
- Maintain a clean and organized store appearance, adhering to company policies and procedures
- Stay resourceful and self-motivated, continually learning and improving skills and knowledge
Requirements
- High School graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer service skills, including communication, listening, and teamwork
- Knowledge of current store merchandise and fashion trends
- Basic math skills and familiarity with POS, computers, and calculators
- Ability to adapt to new technology and change
Preferred Qualifications
- Previous customer service and retail experience
About Us
LensCrafters is a leading optical retailer with over 1,000 stores across North America. As part of EssilorLuxottica, we are committed to delivering exceptional vision care and customer service. Join our team and be part of a dynamic and growing company that values innovation, quality, and customer satisfaction.
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