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Area Operations Manager

2 months ago

Fort Washington, Pennsylvania, United States Eastern National Full time
Job Overview

Join Eastern National as a Regional Manager for the Great Lakes Region. This full-time exempt role requires the ideal candidate to be based in a central location and possess the ability to travel independently across various sites within the region.

About Us

Eastern National is a nonprofit organization collaborating with the National Park Service (NPS) to manage retail operations at over 175 national park locations. Our mission extends beyond retail; we aim to educate the public about the rich history, diverse landscapes, and vibrant cultures that define America. Through our products and visitor experiences, we strive to foster a deeper appreciation for our national parks. Since our inception in 1947, we have contributed over $180 million in support to the NPS through our retail initiatives.

Our Culture

At Eastern National, we prioritize a people-oriented approach. Our team embodies qualities of realism, support, and humor, which help us navigate challenges and achieve our objectives. We value respect and are committed to fostering long-term relationships with our employees. Our team thrives on collaboration while honoring the unique contributions of each member.

Our success is driven by five core values: Education, Service, Collaboration, Sharing, and Excellence. These principles are integral to our operations and guide our interactions.

What We Seek

We are looking for individuals passionate about national parks, history, and nature, who wish to contribute to a meaningful mission of promoting and safeguarding public lands. Ideal candidates will have a keen interest in learning and sharing knowledge, possess attention to detail, and take pride in creating an inviting retail environment. Most importantly, we seek individuals who resonate with our core values and are eager to embody them daily.

Applicants should have a minimum of five years of experience in multi-unit retail management, preferably across a broad geographic area.

What We Provide

  • Competitive salary and comprehensive benefits
  • 25% discount on purchases at over 150 Eastern National facilities
  • Opportunities for professional growth and development
  • A supportive and positive workplace culture
  • The opportunity to make a meaningful impact

Key Responsibilities:

  • Proven ability to lead, develop, and inspire a team towards shared objectives.
  • Capability to excel in a dynamic, fast-paced environment with shifting priorities.
  • Demonstrated success in cultivating productive and sustainable client relationships.
  • Results-oriented with a track record of achieving sales and profitability targets.
  • Physical ability to lift boxes weighing up to 15 pounds to a height of 5 feet.

Application Tips:

  • Submit a compelling cover letter addressed to the Director of Retail North, as it is essential for consideration.
  • Include your expected salary in your cover letter.
  • Highlight your diverse experience in multi-unit retail management to showcase your candidacy.
  • Provide examples of both internal and external customer service experiences.

For more information about Eastern National and our educational initiatives, please visit our website.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.