Dining Operations Specialist

4 days ago


Sherman Oaks, California, United States P.F. Chang's Full time
Job Overview
P.F. Chang's is seeking a motivated and customer-focused Dining Operations Specialist to join our team. As a key member of our restaurant operations, you will play a vital role in delivering an exceptional dining experience for our guests.

About the Job
This position is responsible for ensuring seamless dine-in and takeout operations, maintaining cleanliness and organization throughout the restaurant, and providing top-notch customer service. You will work closely with our server teams to ensure prompt and accurate order fulfillment, as well as assist with catering orders and other tasks as needed.

Key Responsibilities
- Guide guests through their dining experience while taking and reviewing orders for takeout and catering
- Understand menu items to identify options for takeout and catering, guiding guests on choices and answering questions
- Deliver food or beverages for dine-in and takeout, ensuring accuracy and quality
- Clear, clean, and sanitize tables, bussing dishes to the kitchen dishwasher station and resetting tables as needed
- Restock, clean, and maintain all restaurant stations, including the bar area

Requirements
- Previous experience is not required; we will train you
- Excellent customer service skills and etiquette
- Ability to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, and point-of-sale system
- Execute proper sanitation practices and safety procedures
- Must be able to communicate effectively and multi-task in a fast-paced environment

Why Work with Us?
P.F. Chang's is a dynamic and inclusive workplace that values its employees. We offer competitive pay, flexible scheduling, and opportunities for advancement. Our benefits package includes paid training, paid sick leave (in qualifying jurisdictions), and exclusive discounts for team members.

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