Guest Experience Sales Specialist
4 weeks ago
At Bob's Discount Furniture, we're dedicated to providing an exceptional shopping experience for our customers. As a Retail Sales Professional, you'll play a key role in helping us achieve this goal.
About the Role
We're seeking a highly motivated and customer-focused individual to join our team. As a Retail Sales Professional, you'll be responsible for providing world-class customer service, building relationships with clients, and helping them find the perfect home furnishings.
Key Responsibilities
* Greet and engage customers, understanding their home furnishing needs and providing personalized recommendations
* Provide exceptional customer service, ensuring a positive and memorable shopping experience
* Build rapport with clients, earning their trust and loyalty through exceptional product knowledge and interpersonal skills
* Develop and maintain a customer base through networking and follow-up to ensure customer satisfaction before and after the sale
* Generate sales through a consultative approach, focusing on customer needs and preferences
Requirements
* Energetic and self-motivated sales professional with exceptional interpersonal, listening, and communication skills
* Ability to network and build relationships with customers
* Competitive and goal-oriented nature, with the ability to work well in a team environment
* Flexibility to work a 5-day retail schedule, including nights, weekends, and holidays
* Basic computer skills
* Previous sales experience in a retail commission-based sales environment is a plus, but not required
* Strong organizational skills
Benefits
* Competitive hourly advance/draw vs commission pay structure with bonus potential
* National health, dental, and vision coverage
* Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
* 401(k) profit-sharing plan - generous company match
* Paid personal/sick days
* Paid vacation, sick days, holidays, and birthday
* Employee assistance program
* Generous employee discount
* Flexible retail schedule
* Bob's Bail Out Program for unexpected expenses
* Bob's Helping Hand Program for extraordinary expenses
Expected Base Pay
$16.00 advance against commission
At Bob's Discount Furniture, we're committed to providing equal employment opportunities to all employees and applicants. We're an equal opportunity employer and welcome applications from diverse candidates.
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