Logistics Customer Service Professional

5 days ago


Orlando, Florida, United States CRG Full time
Job Overview

We are seeking a skilled Logistics Customer Service Professional to join our team in Orlando, FL. This 6+ month contract position offers a competitive $16 per hour salary and the opportunity to work with a forward-thinking logistics client.

About the Role
  • Assist customers and business partners via phone and email with questions and concerns
  • Handle customer complaints professionally and resolve customer issues
  • Monitor delivery route progress and provide updates as necessary
  • Perform data entry tasks and maintain records in company systems
  • Scan haul-away pods and verify necessary postage
  • Process changes or cancellations to delivery orders
Key Responsibilities
  • Average 30+ hours per week required for benefits eligibility
  • Holiday season surge potential for increased hours
Benefits and Perks
  • Medical / Health Insurance (Multiple Plan Options)
  • HSA and FSA Options (CRG will match $500 of your HSA contributions)
  • Vision and Dental Insurance
  • Virtual Visits for Urgent Care, Psychiatry, and Therapy
  • 401K - CRG matches up to 4%
  • Life and AD&D Insurance
  • Long-Term & Short-Term Disability Insurance
  • Accident, Hospital, & Critical Illness Insurance
About Our Company

CRG is a leading provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. With a team of 500 operating out of 7 Offices in the U.S. & Latin America, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements.



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