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Seafood Team Leader

2 months ago

New York, New York, United States Whole Foods Market - Midtown East (57th Street) Full time
Position Overview

The Seafood Department Supervisor plays a vital role in the effective management of the seafood section, collaborating closely with team leadership to ensure smooth operations and optimal performance.

Key Responsibilities
  • Team Supervision: Oversee and assign tasks to seafood team members, ensuring efficient workflow and high standards of service.
  • Training and Development: Partner with the team trainer to cultivate a high-performing team, focusing on training new members using structured materials and checklists.
  • Customer Engagement: Address and resolve complex customer inquiries and situations, ensuring a positive shopping experience.
  • Operational Standards: Maintain rigorous standards for retail execution, including completion of necessary logs and documentation.
  • Team Environment: Foster a culture of teamwork, respect, and high morale among team members.
  • Performance Evaluation: Conduct timely and constructive performance reviews, providing feedback to enhance team member development.
Essential Skills
  • Strong communication skills with a focus on leadership and team development.
  • In-depth knowledge of seafood products and relevant policies.
  • Ability to prioritize tasks effectively and delegate responsibilities as needed.
  • Excellent interpersonal skills to build relationships with customers and team members.
  • Proficient in operational software and Microsoft Office applications.
Experience Requirements
  • A minimum of 12 months of experience in a retail environment.
Physical Requirements
  • Capability to lift up to 50 pounds and stand or walk for 6-8 hours during a workday.
  • Ability to work in various conditions, including exposure to cold environments and cleaning chemicals.
  • Flexibility to work varied hours, including nights and weekends.

This position summary provides an overview of the essential responsibilities and requirements for the role of Seafood Department Supervisor. It is not intended to be an exhaustive list of all duties or qualifications for the position.