Member Experience and Cart Support Specialist

5 days ago


New Britain, Connecticut, United States Sam's Club Full time
Job Description:

At Sam's Club, we are committed to delivering exceptional member experiences through innovative products and services. As a Retail Associate - Cart Attendant, you will play a vital role in ensuring that our members have an exceptional shopping experience.

About the Role:

The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and maintain a positive attitude in all interactions with members and colleagues. This role requires flexibility, attention to detail, and a willingness to learn and adapt to changing situations.

Key Responsibilities:

  • Fulfilling cart retrieval responsibilities, including maintaining a clean and organized cart area
  • Providing exceptional member service, responding to member inquiries, and resolving issues in a timely and professional manner
  • Maintaining a high level of product knowledge to make informed recommendations to members
  • Collaborating with colleagues to achieve sales goals and maintain a clean and safe store environment
Requirements:

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Demonstrated ability to work independently and as part of a team
  • Aptitude for learning new skills and adapting to change
  • Strong problem-solving and conflict resolution skills
Salary:

$20.25-$27.00 per hour, based on location and experience



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