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Venue Support Specialist

2 months ago

New York, New York, United States Live Nation Worldwide, Inc. Full time

Job Overview

WHO ARE WE?

Live Nation Entertainment stands as the premier global entity in live entertainment, encompassing renowned market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster leads the world in event ticketing, facilitating the sale of over 500 million tickets each year and serving more than 12,000 clients across the globe. Live Nation Concerts is the foremost provider of live entertainment, orchestrating over 40,000 shows and more than 100 festivals annually for nearly 4,000 artists in over 40 countries. Our integrated businesses empower Live Nation Media & Sponsorship to design impactful music marketing initiatives that connect over 1,000 brands with the 98 million fans attending our events each year.

Within Live Nation's Concerts Division, we are the birthplace of tours, the stage for artists, and the venue for fans to revel in the excitement of live music. Our diverse range of owned and operated amphitheaters, alongside our Global Touring team, Ticketing, Venue Operations, Marketing, and Sales departments, cultivates a vibrant and enjoyable work environment filled with opportunities. We offer an array of perks, including complimentary concert tickets, pet-friendly offices, and progressive benefits such as student loan reimbursement and support for adoption and fertility. Our commitment to inclusivity and community is reflected in our certification as a great workplace and recognition as one of People Magazine's '50 Companies that Care'. We aim to ensure that everyone feels they belong and can flourish in our community, supporting both career and personal aspirations. Our passion for live music unites us, making this an ideal time to join Live Nation.

WHO ARE YOU?

You are enthusiastic and driven, with a proactive mindset. You are resourceful, innovative, and dedicated. At Live Nation Entertainment, we value these attributes, so if this resonates with you, we encourage you to explore further.

WHAT THIS ROLE WILL ENTAIL

  • Address guest inquiries and requests with courtesy and professionalism.
  • Maintain visibility and control of the atmosphere by moving throughout the work area during your shift.
  • Ensure the venue floor remains tidy, clean, and free of food, debris, and other hazards throughout your shift.
  • Promptly clean up spills and utilize caution signs to alert guests and staff.
  • Dispose of trash and recyclables in the appropriate containers.
  • Consistently clean and restock areas to meet operational standards.
  • Adhere to housekeeping protocols as outlined in company policy.
  • Ensure trash receptacles are clean, odor-free, and properly lined.
  • Keep dustpans clean and free from debris and odors.
  • Stay informed on all standard operating procedures.
  • Participate in pre-shift meetings led by the Manager on Duty before the start of each shift.
  • Assist colleagues as necessary.
  • Perform cleaning and dusting tasks throughout the venue.
  • Sweep and mop floors as required.
  • Maintain cleanliness in restrooms.
  • Report any maintenance needs and safety hazards to your supervisor.
  • Observe and uphold safety standards and practices.
  • Engage in additional general cleaning duties as needed.
  • Carry out related responsibilities as assigned within your job classification.

WHAT THIS POSITION REQUIRES

Essential Qualifications:

  • A minimum of three years of experience in cleaning services or a related field.
  • Ability to read, write, and follow written instructions.
  • Detail-oriented with a collaborative spirit and a positive attitude.
  • Availability for early morning and daytime shifts.
  • A sense of urgency and effective time management skills.
  • Knowledge of kitchen sanitation standards.
  • Strong critical thinking and decision-making abilities.
  • High school diploma or equivalent.
  • Appreciation for diverse cultures, music, and art forms.

Preferred Qualifications:

  • Outstanding communication skills.

Physical Requirements/Work Environment:

  • Fast-paced work environment.
  • Position involves extended periods of standing, bending, stooping, reaching, and being on your feet.
  • Must be capable of lifting or moving up to 50 lbs using proper lifting techniques.
  • Ability to tolerate loud noises.