Medical Operations Manager

3 weeks ago

Casa Grande, Arizona, United States VibrantCare Rehabilitation Full time
Job Description

**Job Title:** Medical Operations Manager

**Job Summary:** We are seeking a highly skilled Medical Operations Manager to join our team at VibrantCare Rehabilitation. The successful candidate will be responsible for managing all employee relations issues, ensuring compliance with Human Resource Policy and Procedures, and developing and implementing center-specific strategic plans.

**Key Responsibilities:**

  • Manage all employee relations issues and ensure compliance with Human Resource Policy and Procedures.
  • Develop and implement center-specific strategic plans, including marketing/sales plans for referrals.
  • Ensure strong physician and payer relations, coordinate implementation of clinical specialty programs as requested by the customer.
  • Interpret financial statements and performance metrics to develop strategic plans and address underperforming areas.
  • Manage Aide staff and hold them accountable for delivering highest quality customer service and scheduling of patients.
  • Ensure clinical team delivers the highest quality clinical care. Provide patient care skills development opportunities for clinical staff as appropriate.
  • Ensure efficient caseload management using available reports.
  • Identify open positions and hire clinical staff in conjunction with MCO/COD.
  • Conduct accurate and timely Performance Planning & Reviews (PP&R) of center staff with specific focus on achievable development goals.
  • Timely approval and management of Personal Time Off (PTO) requests, bi-weekly payroll/time sheets for members of assigned team.
  • Attend and actively participate in CM/COD bi-weekly meeting with completed agenda.
  • Approve all order requests (ARS & Staples), ensuring effective cost management.

**Quality Improvement Program:**

  • Execute quarterly quality assurance audits and develop action plans to address non-compliant indicator scores.
  • Complete all Medicare compliance annual trainings as required by regulations and/or VibrantCare policies.
  • Ensure completion of annual fire inspections, fire extinguisher maintenance and obtain proof of annual fire alarm and sprinkler inspection.
  • Ensure annual equipment calibration.
  • Complete Occupational Safety and Health Administration (OSHA) training on a yearly basis and adhere to standards set forth in OSHA standards and other governmental regulations.

**Requirements:**

  • Graduation from a physical therapist or Occupational Therapy education program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE) or, in the case of an internationally educated physical therapist, from a non-CAPTE accredited program seeking licensure as a physical therapist, a substantially equivalent education.
  • State licensure/registration where applicable.

**Working Conditions:**

  • Ability to walk, bend, stand, and reach constantly during a work day/shift.
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
  • Ability to push wheeled equipment through the facility and in the community.
  • Possess fine motor skills for legible and accurate writing of reports, charting, scheduling, daily correspondence and presentations, either manually, using keyboard entry or through use of dictation equipment.
  • Possess fine motor skills for effective and efficient handling of diagnostic or therapeutic equipment.

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