Customer Experience Specialist
12 hours ago
About the Job
We are seeking a skilled Financial Services Professional to join our retail network team at Northwest Bank. In this role, you will be responsible for delivering exceptional customer service experiences, processing transactions efficiently, and providing education services.
Key Accountabilities
- Proactively engage with customers to understand their needs and provide personalized solutions.
- Resolve customer complaints and issues promptly and professionally.
- Develop and maintain knowledge of bank products and services to effectively refer customers.
- Collaborate with colleagues to achieve team goals and objectives.
What We Offer
We offer a competitive salary range of $45,000-$60,000 per year, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated professional looking to advance your career in financial services, we encourage you to apply.
Why Work at Northwest Bank?
We are a dynamic and inclusive organization dedicated to making a positive impact in our communities. Our employees enjoy a collaborative work environment, opportunities for growth and development, and a commitment to excellence in everything we do.
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