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Senior Case Management Specialist

2 months ago


Richmond Hill, New York, United States Outreach Development Corp. Full time

Role Overview: The Senior Case Management Specialist is responsible for providing comprehensive case management and crisis intervention services. This role is essential in facilitating the coordination of treatment services aligned with workforce initiatives, ensuring clients have access to transitional support services.

Key Responsibilities:

  • Conduct case management and crisis intervention to support clients facing sanctions and barriers to employment.
  • Facilitate life skills support groups to empower clients.
  • Advocate for clients to secure necessary services and resources.
  • Engage with relevant agencies and systems (such as DSS, probation, and courts) to assist clients in fulfilling all mandates.
  • Provide ongoing case management addressing housing, transportation, childcare, food, and other essential needs.
  • Administer toxicology tests as required.
  • Maintain effective communication with direct service and vocational service providers.
  • Submit weekly schedules and monitor time utilization for optimal efficiency.
  • Participate in staff and community meetings as appropriate.
  • Deliver crisis intervention and group work services, providing backup coverage when necessary.
  • Maintain proficiency in computer skills relevant to job performance.

Quality Assurance: Exercise due diligence in delivering quality care in accordance with the agency's Medicaid Compliance Plan and accountability systems.

Compliance Communication: Ensure proper communication through the compliance officer or supervisory structure regarding any non-compliance with the agency's Medicaid compliance plan and personnel policies.

Compensation: Yearly Salary