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Sales Associate: Oliver Cabell

2 months ago

Canoga Park, California, United States LEAP Inc Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Oliver Cabell boutique in Westfield Topanga Mall. As a Sales Associate, you will be responsible for creating positive and memorable experiences for customers, driving sales, and supporting the initiatives of our leadership team.

Key Responsibilities:

  • Create a welcoming and hospitable environment for customers
  • Assist customers in finding the perfect products and provide excellent customer service
  • Participate in visual merchandising and store maintenance to ensure a clean and organized store
  • Support sales initiatives and promotions to drive revenue growth
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business
  • Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations, and/or for additional coverage
  • Embraces learning and leveraging new technologies, systems, apps, etc.
  • Capable and willing to perform opening and closing tasks in the store
  • Must be at least 18 years of age
  • One or more years of customer service and/or retail experience; background in similar category preferred
  • Comfortability working with/using a ladder and lifting a maximum of 50lbs
  • Maintain an active floor presence, including standing and walking for extended periods of time

Requirements:

  • Customer Obsessed & Hospitality Driven - Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs, and possess excellent selling skills
  • Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others
  • Professional- punctual, accountable, and honest; takes initiative, accountability, and demonstrates strong work ethic
  • Brand/Category Expert- Keeps up with trends, fashion, and news in related industries; shows passion and ability to teach and educate customers within a specific category
  • Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems
  • Detail Oriented- operates with high efficiency and effectiveness, consistently produce polished and quality work

Measures of Success:

  • Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic
  • Support Customer outreach and brand activations
  • Ability to accomplish tasks on time and effectively

Leap Perks:

  • Employee discount on product
  • 401k
  • Bonus Eligible
  • Employee Assistance Program