IT Infrastructure Specialist

2 days ago

Richmond, Virginia, United States Baskervill Full time
Job Title: Systems Administrator

Baskervill is a leading design firm with a strong presence in the industry. We are seeking an experienced Systems Administrator to join our team in Richmond, VA.

Job Summary:

We are looking for a skilled Systems Administrator to support our network operations, including cloud support, daily maintenance, network diagnostics/troubleshooting, and remote support. The ideal candidate will have a strong background in IT infrastructure, network administration, and system support.

Key Responsibilities:
  • Configure and install network devices and services, including routers, switches, load balancers, and VPNs.
  • Monitor network performance, security, and ensure overall system availability and reliability.
  • Troubleshoot network infrastructure and resolve technical issues.
  • Support and maintain network connectivity across multiple sites.
  • Work collaboratively with the team to achieve goals and objectives.
  • Provide Level 2 support to assist employees with technical issues.
  • Perform daily system monitoring to ensure availability of hardware and application resources.
  • Manage data backup operations to ensure all required file systems and data are successfully backed up and archived.
  • Apply OS and application patches on a routine basis.
  • Develop and maintain documentation for installation and configuration procedures.
Requirements:
  • 2-year degree in Computer Science, MIS/IT, or related field.
  • Minimum 10 years of experience in corporate IT, System/Networking Administration, or similar position.
  • Working knowledge of Microsoft Office 365 Administration, network, Windows 10, and Microsoft Server.
  • Working knowledge of Active Directory Administration, SharePoint, VMware, Power Automate/Apps, and Microsoft SQL Server.
  • Working knowledge of IT Security and Systems principles.
  • Proficient in working with different brands of Network Switching/Firewall and Router Architecture.
  • A+, Network+, and/or similar certifications highly preferred.
  • Demonstrates excellent customer service skills, patience, adaptability, and a positive attitude.
  • Strong understanding and experience supporting computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Exceptional verbal and written communication skills.
  • Ability to stand, sit, walk, climb, reach, kneel for extended periods, and lift/move equipment up to 50 lbs.
What We Offer:
  • Medical, dental, and vision insurance.
  • Paid parental leave.
  • 401K match.
  • Short- and long-term disability.
  • Volunteerism opportunities and support.
  • Paid personal time.
  • Flex spending account.
  • Signing bonus.
  • Competitive salary commensurate with experience and skills.

Baskervill is an equal opportunity employer and a drug-free workplace. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

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