Retail Sales Associate Expert
3 weeks ago
Fleet Feet is the largest running retailer in the country, with more than 260 stores and a robust e-commerce site. We cater to runners and non-runners alike, offering an inclusive environment where customers can find everything they need for a successful run. Our team is passionate about delivering unmatched service and support, making us a leader in the industry.
Our dynamic work environment is high-energy and fun, with opportunities for training and advancement within the Fleet Feet brand. As a member of our team, you will be part of a collaborative and customer-centric group that builds meaningful relationships with customers, vendors, and peers. If you're passionate about helping others achieve their goals and are looking for a challenging and rewarding role, we encourage you to apply.
About the Job
We are seeking a highly motivated and customer-focused individual to join our team as an Outfitter and Customer Advocate. In this role, you will have the opportunity to recommend gear and products that meet our customers' needs, providing personalized solutions to help them achieve their fitness goals. You will be responsible for maintaining a thorough knowledge of our products, as well as developing strong relationships with customers, vendors, and colleagues. This is a great opportunity for someone who enjoys working in a fast-paced retail environment and is passionate about delivering exceptional customer service.
Key Responsibilities
• Provide exceptional customer service by listening to customers' needs and recommending products that meet their requirements
• Maintain a thorough knowledge of our products, including features, benefits, and compatibility
• Develop strong relationships with customers, vendors, and colleagues through effective communication and collaboration
• Work in a team environment to achieve sales goals and contribute to the overall success of the store
• Participate in ongoing training and development programs to enhance your skills and knowledge
Requirements
• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated, and detail-oriented
• Accountable and adaptable
• Collaborative and customer-centric
Perks
• Competitive hourly rate starting at $16.00/hour, depending on experience
• Opportunities for training and advancement within the Fleet Feet brand
• 401(k) Retirement Plan for all part- and full-time employees (Age 21+) with 4% employer matching and immediate vesting
• Community involvement and community service activities
• Training program and product discounts
• Passionate team members and a supportive work environment
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